Contact HEAT Symposium Series Webinars for event and ticket information.
Tuesday, February 17, 2009 from 1:00 PM - 2:00 PM (CT)
Improve customer satisfaction by more accurately defining your service level agreements. Gain a better understanding of how you can use six practical steps to help you achieve service level management success.
Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL), call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas
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